Privacy Policy

Information We Collect

When you visit Digiyugg, we gather certain details about your device, your interaction with the site, and the information necessary to process your purchases.

  • Order Information: When you make a purchase, we collect details such as your full name, billing address, shipping address, payment information (including credit card numbers, payment processor handles), email address, and phone number.

  • Device & Usage Information: We automatically collect data about your device type, web browser, IP address, time zone, cookies installed on your device, search terms, and how you navigate the store.

  • Customer Support Data: Any additional information you choose to provide when contacting our support team (e.g., feedback, dispute details).

How We Use Your Personal Information

Digiyugg uses your personal data to deliver our products and services to you, which includes:

  • Fulfilling and delivering orders, processing payment details, and sending order confirmations or invoices.

  • Communicating with you regarding inquiries, updates, or customer service requests.

  • Screening orders for potential risk or fraud.

  • Providing tailored updates, promotions, and marketing communications (where permitted by your preferences).

  • Improving and optimizing our website layout, user experience, and overall functionality.

Sharing Personal Information

We share your personal information with third-party service providers to help us run our business and serve you better:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information on Shopify’s official Privacy Policy page.

  • Payment Processors: We share payment details with payment gateways to process transactions securely.

  • Logistics & Delivery Partners: We share your delivery address and contact information with shipping carriers to deliver your orders.

  • Legal Compliance: We may share information to comply with applicable laws, respond to subpoenas or court orders, or protect our rights.

Cookies and Tracking Technologies

Digiyugg uses cookies and similar tracking technologies to store your preferences, remember your shopping cart items, analyze traffic patterns, and customize your experience.

You can control or block cookies through your browser settings. Please note that disabling cookies may affect certain functional elements of our online store.

Your Rights

Depending on where you reside, you may have specific rights regarding your personal information:

  • Access & Portability: The right to request copies of the personal data we hold about you.

  • Correction: The right to request that we update or correct inaccurate details.

  • Deletion: The right to request that we erase your personal data under certain conditions.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time using the link provided in our emails.

To exercise any of these rights, please contact us using the contact details provided below.

Data Retention

When you place an order through Digiyugg, we will maintain your Order Information for our records unless and until you ask us to delete this information, or unless required by law to retain it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal requirements, operational practices, or service offerings.